TERMS & CONDITIONS
ALL SALES ARE FINAL, INCLUDED ARE FIREARMS, AMMUNITION, ACCESSORIES, AND OPTICS. FOR NEW DEFECTED ITEMS, YOU MUST REFER TO THE MANUFACTURER UNDER THE ITEM'S FACTORY WARRANTY. ONCE YOU HAVE ACCEPTED THE FIREARM FROM YOUR LOCAL FFL, THE FIREARM CAN NOT BE RETURNED TO LOCKEDLOADED.COM. PLEASE INSPECT BEFORE ACCEPTING.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations, however it is the sole responsibility of the customer to know any restrictions within the state, and local laws when purchasing these items. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms sales are final. Damaged product is case to case. If a firearm is damaged please submit all data to lockedloaded.com. within 48 hours of delivery. Firearms requiring warranty work must be returned to the manufacturer within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). It is the customer's sole responsibility to contact the receiving FFL dealer prior to making their purchase to ensure that the receiving dealer will accept the firearm and complete the transfer. Each FFL dealer charges a fee to perform the transfer to the end customer. This fee varies from dealer to dealer and it is the customer's responsibility to obtain this information. We do not replace magazines to make complaint and we will not ship to a different address/state. We will remove magazines or if your FFL will accept and pin, we can ship with firearm. If the firearm is refused due to noncomplaince, this is an automatic 15% cancellation fee and shipping will not be refunded. There is no deviation from this store policy.
PURCHASING OPTICS/LIGHTS/LASERS ONLINE
Due to the increase of fraudulent orders, any optic, weapon light, or laser is subject to an adult signature required delivery.
CHANGING, MODIFYING, SUBSTITUTING ORDERS
We do not allow orders to be changed or modified once placed.
CANCELLED ORDERS
If the order has not shipped, you have the option of a full refund on a lockedloaded.com gift card or if you request a refund back to your issuing card, it is a 15% cancellation fee. All cancellations must be approved. If the order has been shipped but you are requesting to return with no issue with the product, it is an automatic 15% reduction and shipping will not be refunded. Once an order is shipped it is no longer eligible for cancellation and must be approved for a return. You must contact our customer service department within 48 hours of delivery and must be returned within 28 days of delivery to be eligible for a refund. Otherwise, if after the 28 days from delivery, the item is no longer eligible for return or refund.
ORDER FULLFILMENT
All orders are shipped promptly from a distributor warehouse or in-store inventory within 5 - 10+ business days once all documentation (FFL) has been received using UPS, FedEx, or USPS. (Orders can take longer at high volumes of orders.) Tracking numbers are available for items shipped via USPS, UPS and FedEx once the item has been processed though shipping. Our Flat rate shipping policy only qualifies for the lower 48 states and certain item categories. We currently do not offer shipping to states outside the lower 48 and international. We also do not combine orders for shipping. If an order is placed outside of the stated perimeters, it will be canceled and issued a restock fee. Orders cannot be processed if the billing and shipping address DO NOT match. If an order is for a serialized item or firearm the system will dictate it as such and it will be sent to the chosen FFL. DO NOT put the FFL as the shipping address. If an order is damaged, lost or stolen the customer is responsible to contact the carrier to file a claim. If the receiving party is unavailable for delivery, the customer is responsible to make new arrangements and will cover shipping costs for items to be reshipped. If this is not completed in a 48 hour period of an item that is "returned to sender" and received, the order will be cancelled with a restock fee. The customer is responsible for items after shipment.
We do not ship orders to a PO Box due to security concerns. You will be prompted to provide a physical address. If there is no response 30 days from order creation, your order will be cancelled and charged 15% cancellation fee.
INSURED SHIPPING
Insured shipping is offered in the US for only the lower 48 states and covers items or packages that have been lost or damaged while in transit. Damage claims, with photos attached must be submitted to info@lockedloaded.com within 24 hours of carrier confirmed delivery. Insured shipping ends upon carrier confirmed delivery. In the case of a claim, the amount paid for insured shipping will not be refunded. Insured shipping must be purchased for Locked & Loaded to file a claim on your behalf. If insured shipping is NOT purchased, items that are lost, damaged or stolen during transit becomes the responsibility of the customer only. For new defected items, you must contact the manufacturer under the warranty.
AMMUNITION PURCHASES
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground and sales on these items are final. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. Customers are responsible and must follow all local, state and federal laws. Please research before ordering if you are unsure about your local laws. It is our store policy to transfer all ammo purchases for California and New York to an FFL. Effective 2024, Washington State must have all ammo purchases shipped to an FFL.
Restricted Products
Locked & Loaded, LTD offers several items that are restricted for sale in the United States of America by federal, state, and/or local laws and regulations. Sale of these restricted items may be limited to United States Military, Law Enforcement, Correctional Facility Personnel, Security Guards, Peace Officers, and various other authorized users.
Locked & Loaded, LTD makes its best effort to ensure that it remains current on all laws and regulations as applicable. Please be aware that United States federal, state, and/or local laws and regulations are complex and are subject to change. Therefore, any summaries of such laws and regulations provided by Locked & Loaded, LTD at any time can never and will never serve as legal advice or counseling in any way. If you have any questions about any law or regulation, Locked & Loaded, LTD advises you to consult with an attorney who will represent your interests. It is ultimately the Customer's responsibility to investigate and ensure that any item is legal to use, carry, possess, purchase and/or own within the Customer's intended federal, state and/or local area.
Items regulated by United States federal, state, and/or local laws and regulations may include, but are not limited to, Ammunition, Body Armor, Helmets, Shields, Entry Tools, Lasers, Batons, Insignia, Restraints, Handcuffs, Gun Accessories and Gun Parts, Knives, Automatic Knives, Pepper Spray, and Stun Guns. Purchase of any restricted item may require various documents, including, but not limited to, a purchase order on department or institution letterhead, an official identification, and/or additional certification forms. Locked & Loaded, LTD expressly reserves the right to require any documentation as it deems necessary to ensure compliance with any applicable laws and regulations or any other purpose. Further, Locked & Loaded, LTD's reservation of rights includes, but is not limited to, the right to require end user and end use information and/or compliance certification forms from any Customer.
By proceeding with a transaction to purchase any restricted item, the Customer certifies that (i) the Customer has reviewed all United States federal, state, and/or local laws and regulations related to the use, possession, purchase and/or ownership of the restricted item(s); (ii) the Customer is legally permitted to use, possess, purchase and/or own the restricted item(s); (iii) the Customer does not intend to transfer the item(s) contrary to United States federal, state, and/or local laws and regulations; (iv) the item(s) will be used for lawful purposes only, and the Customer is not associated with any criminal group or criminal enterprise; (v) the Customer is at least 18 years of age, or of the appropriate legal age for an item according to applicable federal, state, and/or local laws and regulations; (vi) the Customer is under no legal disability that would prevent the Customer from using, possessing, purchasing, owning, and/or transferring the item(s); and (viii) the Customer has read and understands the Export Policy; and (ix) if applicable, Customer understands and agrees to restrictions on the return of certain regulated products.
By purchasing any item from Locked & Loaded, LTD, the Customer certifies that the Customer will comply with any and all requirements imposed by applicable U.S. federal, state, and local laws, regulations, and administrative policies.
Locked & Loaded, LTD does not manufacture, produce or assemble the products or items. Locked & Loaded, LTD is not responsible for any claims relating to infringement by the product of third-party intellectual property rights. Locked & Loaded, LTD makes no warranties, express or implied, with respect to the quality of the products or the results that customer may achieve utilizing such products, including, but not limited to, the implied warranties of merchantability and fitness for particular purpose (to the extent applicable) which are hereby disclaimed and excluded. In no event will Locked & Loaded, LTD be liable to Customer for any lost profits or indirect, incidental, consequential, special, exemplary or punitive damages.
Used Firearms
All descriptions for used items are honest and based on actual items being offered for sale. We use the grading scale below to grade condition. Items being sold in this manner will be marked as used or previously owned. All sales on used firearms are final and are sold "As Is". Shipping is not refundable.
Excellent - 100% to 90%
Very Good - 89% to 80%
Good - 79% to 70%
Fair - 69% to 50%
Poor - 49% to 1%
Conditions of Use
Use of the Locked Loaded website constitutes agreement to our terms of use. We encourage you to review the following information carefully.
Affidavit of Customer
- I am not an unlawful user or addicted to any controlled substance.
- By selling or delivering ammunition to me, Locked Loaded is not violating any state or local law or ordinance.
- I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
- I am not a fugitive from justice.
- I am currently not subject to a restraining order of any kind.
- I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
- I am not an illegal or unlawful alien.
- I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions.
- I am not currently less than twenty-one (21) years old.
- I have not renounced my U.S. citizenship.
Indemnification and Agreement to Defend
I fully agree that if any of my representations when making purchases under the Terms of Sale are incorrect or if I fail to comply with these Terms of Sale, then I will indemnify, defend, save harmless, and release lockedloaded.com and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from my purchase from Locked Loaded.
I fully agree that by placing my order, I release Locked Loaded from any and all liability arising from or related to the products I purchased from Locked Loaded, including (but not limited to) my or anyone else use of the product, my or anyone else’s storage of the product, and my or anyone else’s handling or transportation of the product, and I agree to indemnify, defend, save harmless, and release Locked Loaded and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from the products I purchased from Locked Loaded.
Class Action Waiver
You expressly agree that any dispute resolution proceedings, including but not limited to, litigation, arbitration, and mediation, will be conducted only on an individual basis and not in a class, consolidated, or representative action. By making this express agreement, you acknowledge and affirm that this is a knowing, voluntary, and permanent waiver of any right to bring federal, state, or local claims as any part of, or on behalf of, any class or any other individuals, before a court or other tribunal.
TRADEMARKS
Locked Loaded and other marks indicated on our site are trademarks owned exclusively by Locked Loaded. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Locked Loaded, in any manner that seeks to disparages or discredit Locked Loaded or in any manner that may cause confusion among our customers.
COPYRIGHT
All content on this website is the exclusive property of Locked Loaded. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at
info@lockedloaded.com
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
LICENSE AND SITE ACCESS
Locked Loaded grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Locked Loaded. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Locked Loaded. You are prohibited from using meta tags or any other hidden text utilizing Locked Loaded name or trademarks without the express written consent of Locked Loaded. Any unauthorized use of this websites voids the limited license granted by Locked Loaded.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Locked Loaded and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Locked Loaded or its affiliates for all claims resulting from content you supply. Locked Loaded reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Locked Loaded on an "as is" and "as available" basis. Locked Loaded makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of [www.domain.com] is at your own risk. Locked Loaded cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Locked Loaded will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Locked Loaded offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page or announced via other means of communication in conjunction with the promotion of the Locked Loaded product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Locked Loaded, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…
APPLICABLE LAW
By visiting www.Locked Loaded.com, you agree that the laws of the state of Illinois, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Locked Loaded.
CHANGES IN POLICY
Locked Loaded reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.
Locked Loaded is a licensed business in the State of Illinois. Locked Loaded complies with all applicable State and Federal laws. All products and persons associated with Locked Loaded comply with State and Federal restrictions.